BOOKING INFORMATION - CANCELLATION POLICY - DAY OF TOUR INSTRUCTIONS
Making a Booking
Use the Customer Inquiry form on the CONTACT page to request a reservation, and to ask any questions you have about tour options & amenities.
The price for the tour or transportation service you are requesting, will be based on the duration of the trip and any add-on services being requested.
Prices quoted will include any applicable fees and Sitka’s 6% sales tax. Gratuity for the captain & crew is at the guests’ discretion and is not included.
Unless arranged otherwise, payment will be made in full by credit card at time of booking. A receipt will be emailed within 24-hours to confirm your reservation.
Please email or call us at (907) 738-3901 if you have any questions!
IF YOU HAVE TO CANCEL -
with 31+ days advance notice … you will receive a full refund
with 15-30 days advance notice … you will receive a 50% refund
with 14 days or less advance notice … there will be no refund
FORCED CANCELLATIONS -
Alaska Wild Coast reserves the right to cancel tours on the day of service if unsafe operating conditions develop, in which case you will receive a full refund.
If you are traveling by cruise ship, and your ship is delayed or has an itinerary change that forces the cancellation of your tour, we guarantee you will receive a full refund.
Day of Tour Instructions
Unless arranged otherwise, all trips will depart from Crescent Harbor (SEE MAP BELOW), next to the Sitka Convention & Visitor Center in downtown Sitka.
Meet Captain John under the big “Net Shed” shelter that is perched on the pier above the floating docks, 15-minutes prior to your trip’s start time.
Dress for engaging in a low-to-moderate level of activity in cool, wet weather. While you should bring your own gear, we can outfit you with rain gear if necessary. Please bring any necessary medications and discuss medical issues with the Captain.
Alcohol, drugs and smoking (including e-cigarettes) are not allowed on the tour. If, during the tour, a passenger’s behavior becomes harmful to the safety of anyone on board, the Captain reserves the right to bring the boat back to the harbor at anytime.
We highly recommend that you reserve your tour well in advance of your preferred date to ensure availability. The months of June through August are especially busy.
Unless arranged otherwise, 6-persons is the maximum number of guests allowed.